Operational SME (Hugo Technologies)
As an Operational Subject Matter Expert, you supported onboarding and ongoing training for new annotators. You coached annotators with feedback and retraining to improve annotation performance and consistency at scale. You interpreted complex annotation guidelines and translated them into clear, actionable instructions that met quality and policy standards. • Acted as the primary subject matter expert for data annotation workflows. • Ensured annotations met quality, accuracy, and policy requirements. • Produced examples and best-practice references for training materials. • Coordinated with annotation teams to enforce guideline adherence.