Raphael G.

Key Skills

Software

Don't disclose

Clickworker

Appen

Data Annotation Tech

Google Cloud Vertex AI

Top Subject Matter

Website/UI-UX quality evaluation and AI-content response evaluation (generalist)

Customer/market survey data collection

User training and accurate response generation for customer support

Top Data Types

Text

Video

Image

Top Task Types

Data Collection

Prompt + Response Writing (SFT)

Freelancer Overview

AI Response Evaluator · Generalist Expert (implied from resume summary) / Lead Design Consultant: evaluation & QA for we. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose, Google Workspace, and Notion (inferred from skills). Education includes Higher National Diploma, Osun State Polytechnic. AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Data Collection.

Labeling Experience

AI Response Evaluator · Generalist Expert (implied from resume summary) / Lead Design Consultant: evaluation & QA for web outputs

Don't discloseText

Evaluated creative and website outputs against client briefs and quality benchmarks, documenting issues and findings for authorization and improvement. Performed systematic website testing to identify functional bugs and usability problems and produced structured, actionable reports for stakeholders. Worked independently across concurrent projects while maintaining consistent output quality through careful critical reading and feedback standards. • Reviewed outputs versus requirements and quality benchmarks before approval. • Identified bugs and usability issues during structured testing. • Wrote structured, precise reports to communicate errors and recommendations. • Coordinated requirements clarification and feedback relay with clients.

2021 - 2025

Customer Service & Training Representative (instructional response quality)

TextPrompt + Response Writing (SFT)

Trained end users by breaking down technical processes into structured, step-by-step explanations for non-technical audiences. Resolved user queries with a focus on accuracy, ensuring responses were correct, complete, and clearly communicated. Applied structured communication and verification practices that align with creating high-quality instructional and response content. • Delivered training sessions with clear, structured steps. • Resolved customer queries with attention to correctness and completeness. • Produced clear explanations intended for end-user comprehension. • Emphasized accurate, structured information delivery.

Not specified

Customer Service & Activation Specialist (data collection via surveys/activation records)

Don't discloseTextData Collection

Collected and recorded customer activation and market survey data in a high-volume field environment with attention to accuracy. Communicated complex product information clearly and adjusted explanations based on audience needs to ensure responses were correct and complete. Focused on accurate data gathering and reliable documentation aligned with structured reporting practices. • Conducted customer activation processes and market surveys. • Gathered and recorded data accurately across field activities. • Delivered clear, audience-adapted communication for product information. • Ensured correctness, completeness, and clarity in responses.

Not specified

Education

Work History