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Ralph Lauren M.

Ralph Lauren M.

Social Media Evaluator (Lionbridge/Telus International)

Philippines flagSan Diego, Philippines

Key Skills

Software

LionbridgeLionbridge
TelusTelus
Other

Top Subject Matter

Search engine evaluation and web content credibility scoring
Search engine evaluation and relevance scoring
Administrative data handling and customer communication workflows

Top Data Types

TextText
DocumentDocument

Top Task Types

Data CollectionData Collection

Freelancer Overview

Social Media Evaluator (Lionbridge/Telus International). Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Lionbridge, Telus, and Other. Education includes Bachelor of Science, Colegio De Dagupan (2018) and High School Diploma, Calasiao Comprehensive National Highschool- Calasiao (2014). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Data Collection.

Labeling Experience

Virtual Assistant (Kwika)

OtherTextTextData CollectionData Collection

Provided virtual assistant support that involved organizing information and managing customer communications through email and chat workflows. Followed scanning and storage guidelines to help protect sensitive information and maintain data security. Streamlined administrative processes through adoption of new software systems for scheduling, billing, and reporting. • Monitored and prioritized emails for supervisor workflows • Coordinated meeting logistics by setting up Zoom sessions and sharing agendas • Provided timely customer support via email and live chat • Supported secure handling of scanned and stored information per guidelines

2022 - 2023
Telus

Search Engine Evaluator (Telus International)

TelusTelusTextText

Performed search engine evaluator tasks by judging website credibility, authority, and relevance according to established criteria. Maintained high accuracy and professional diligence while working independently within deadlines. Communicated with stakeholders to align evaluation with client objectives and support better keyword targeting decisions. • Assessed search results for relevance using provided guidelines • Ensured work quality through careful, detail-oriented evaluation • Supported refinement of keyword targeting through analysis of high-performing terms • Coordinated with project stakeholders to understand objectives and tailor evaluations

2022 - 2023
Lionbridge

Social Media Evaluator (Lionbridge/Telus International)

LionbridgeLionbridgeTextText

Conducted search evaluation work by assessing website credibility, authority, and relevance against provided guidelines. Performed independent quality-focused review of search engine results while maintaining accuracy and attention to detail. Collaborated with project stakeholders through communication to better understand objectives and improve targeting strategies. • Evaluated search results for relevance, authority, and guideline compliance • Investigated high-performing keywords across industries to refine targeting • Maintained professional integrity and diligence under deadlines • Provided constructive feedback during calibration sessions to improve team performance

2021 - 2021

Education

C

Colegio De Dagupan

Bachelor of Science, Information Technology

Bachelor of Science
2014 - 2018
C

Calasiao Comprehensive National Highschool- Calasiao

High School Diploma, N/A

High School Diploma
2010 - 2014

Work History

J

Jumper Media

Technical Support Representative

San Diego
2024 - 2024
S

Sparks

Chat Support Representative

Kyiv
2023 - 2024