Senior Business Analyst (Luminous Infoways Pvt Ltd) — AI-based solutions & automation support
Worked on AI-based solutions as part of business analysis to support chatbot, document management, and OCR-driven data extraction workflows. Coordinated requirements and delivery activities that rely on curating and structuring text data for downstream AI capabilities. Ensured data accuracy and operational efficiency through process definition and cross-functional alignment. • Chatbot-related data preparation and specification support • Document management workflow analysis for text inputs • OCR-based data extraction support focused on improving extracted text accuracy • Collaboration with business and technical teams to align AI-driven outputs with project goals