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Freelancer

ML Data Associate at Amazon (LLM training data validation, AI response evaluation, and annotation)

India flagHyderabad, India

Key Skills

Software

Other

Top Subject Matter

Large Language Model (LLM) training and AI response evaluation
Customer support workflows (operational quality and escalation handling)
Legal Services & Contract Review

Top Data Types

TextText
DocumentDocument

Top Task Types

Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)
Evaluation/RatingEvaluation/Rating
RLHFRLHF
Fine-tuningFine-tuning
Text SummarizationText Summarization
Text GenerationText Generation

Freelancer Overview

ML Data Associate at Amazon (LLM training data validation, AI response evaluation, and annotation). Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor’s Degree, Sheryians Institute (2025) and Bachelor’s Degree, SRK University (2025). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

ML Data Associate at Amazon (LLM training data validation, AI response evaluation, and annotation)

TextText

Supported LLM training data preparation by processing and validating large volumes of records while improving AI workflows. Evaluated AI-generated responses for quality, factual accuracy, grammar, policy compliance, and instruction adherence to ensure training readiness. Conducted prompt evaluation and performed multimodal annotation tasks while maintaining 99%+ quality. • Processed and validated 5,000+ LLM training records weekly. • Assessed response quality across factuality, policy, grammar, and instruction following. • Performed prompt evaluation and multimodal annotation as part of the labeling pipeline. • Collaborated with Boston and Japan teams on workflow, documentation, and operational efficiency.

2025 - Present

Customer Support Executive at Amazon (operational support enabling workflow improvements)

OtherTextText

Contributed to AI/LLM-adjacent workflow improvement through customer support operations that required consistent KPI attainment and internal escalation handling. Coordinated with internal stakeholders to resolve issues and reduce workflow friction. Maintained operational documentation to support service continuity and quality. • Managed customer interactions via phone, chat, and email while meeting KPIs. • Participated in internal stakeholder coordination to resolve escalations. • Supported workflow efficiency improvements based on operational feedback. • Maintained documentation for process continuity.

2024 - 2025

Education

S

SRK University

Bachelor’s Degree, Full Stack Development

Bachelor’s Degree
2024 - 2025
S

Sheryians Institute

Bachelor’s Degree, Full Stack Development

Bachelor’s Degree
2024 - 2025

Work History

A

Amazon

Machine Learning Operations Associate

Hyderabad
2025 - Present
A

Amazon

Customer Support Executive

Hyderabad
2024 - 2025