Qudus H.

Key Skills

Software

Don't disclose

Other

Appen

CloudFactory

CrowdSource

Data Annotation Tech

Dataloop

Google Cloud Vertex AI

iMerit

Mercor

Mighty AI

Redbrick AI

Telus

Remotasks

Prodigy

OpenCV AI Kit (OAK)

Top Subject Matter

NHS ophthalmology referrals and administrative data quality/routing

Cybersecurity assessment workflows (detection and mitigation evaluation)

Legal Services & Contract Review

Top Data Types

Text

Document

Video

Top Task Types

Routing

Data Collection

Transcription

Evaluation/Rating

Fine-tuning

Question Answering

Text Generation

Object Detection

Red Teaming

Point/Key Point

Segmentation

Polygon

Bounding Box

Function Calling

Prompt + Response Writing (SFT)

Text Summarization

Entity (NER) Classification

Freelancer Overview

Technical Support Specialist with 4 years of experience in IT support and Cybersecurity, adept in problem solving and critical thinking. Proven track record in handling inbound and outbound calls, resolving 95% of IT issues within SLA timeframes, and authoring technical documentation to enhance communication skills. Skilled in SIEM tools, incident response, and compliance with industry standards, bolstered by an MSc in Cyber Security.

Labeling Experience

Single Point of Access – Data Quality & Failsafe Officer (Ophthalmology) at Moorfields Eye Hospital NHS Foundation Trust (Bank Partners)

Don't discloseRouting

Coordinated ophthalmology referral processing by managing patient pathways and routing decisions based on referral details and protocol exclusions. Ensured accurate, secure handling of referral and administrative records across multiple NHS systems. Supported appointment booking and notification workflows requiring careful categorization of patient urgency and clinic routing. • Processed referrals via NHS e-Referral Service (eRS), Crosscover, PAS and related systems • Applied pathway protocols (e.g., wet AMD exclusions, emergency redirects to A&E) • Managed outpatient appointment requests, confirmations, and change/cancellation notifications • Performed administrative triage support and cross-cover query handling (administrative only)

2026 - 2026

Cybersecurity Engineering Virtual Intern at SAP

OtherText

Configured and tested security monitoring components (SIEM tools and firewalls) while performing vulnerability assessments to identify potential security threats. Documented and participated in incident response simulations and security workflow documentation that functionally supported evaluation of detection and mitigation outcomes. • Configured SIEM tooling and firewalls for improved detection/response efficiency • Performed vulnerability assessments to identify 15+ potential threats • Supported mitigation planning based on assessment findings • Contributed to incident response simulations and workflow documentation

2023 - 2023

Education

Work History