Qoice S.

Key Skills

Software

Other

Top Subject Matter

Employee sentiment

operations analytics

retention/HR performance

Top Data Types

Text

Computer Code Programming

Top Task Types

Function Calling

Question Answering

Freelancer Overview

People Data Analyst Extern, Amazon (root cause + sentiment analysis for operational improvements). Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Science, Maestro University (2025). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Function Calling.

Labeling Experience

Bartender/FOH Trainer, Old Route 69 Brewery (AI-powered training agent + performance rubric evaluation)

OtherTextQuestion Answering

Designed and developed a Front of House training curriculum delivered through an AI-powered conversational training agent. Trained and onboarded staff by assessing performance against service and quality rubrics. Applied scenario-based, interactive lessons to teach menu knowledge and quality standards, functioning as an instructional AI tutoring mechanism. • Created conversational, scenario-based learning for staff training • Incorporated menu knowledge and quality standards into training content • Used service/quality rubrics to evaluate trainee performance • Onboarded new bartenders and FOH staff using rubric-based assessments

2025 - Present

People Data Analyst Extern, Amazon (root cause + sentiment analysis for operational improvements)

OtherText

Performed root-cause and sentiment analysis on 300 employee records using Python to identify recurring operational themes. Built an interactive sentiment dashboard in Claude to inform retention-focused recommendations and performance tracking. Used evaluation-style metrics (e.g., attrition and onboarding improvements) to support data-driven decisions and scoring. • Conducted sentiment analysis on historical employee data • Performed root cause analysis across multi-period records • Recommended retention/onboarding improvements using dashboard insights • Incorporated retention metrics into floor manager scorecards

2026 - 2026

Software Engineer Extern, Wayfair (building AI workflows/agents)

OtherTextFunction Calling

Developed multiple AI automation workflows and agents to generate insights and content by orchestrating code, APIs, and web-scraping inputs. Collaborated in an Agile microservice environment with code reviews and workflow documentation to ensure reliability of AI outputs. Focused on agent behaviors for trend discovery, competitor monitoring, and content generation across multiple brands. • Built AI workflows using Python with external API integrations • Developed AI agents for trend discovery and monitoring • Generated AI-driven content for e-commerce use cases • Conducted code reviews and documented workflows for reliability

2025 - 2025

Education

Work History