Priscilla B.

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Freelancer Overview

PRISCILLA BIMPONG Email: [email protected] Phone: +233 507429499 Location: Accra, Ghana PROFESSIONAL SUMMARY Enthusiastic and customer-centric sales professional with a strong background in customer service, sales, and relationship management. Proficient in communication and CRM tools, with a proven ability to develop new business opportunities and drive sales. Adept at building rapport with clients, providing tailored travel solutions, and delivering excellent customer experiences. Looking to leverage my skills in a dynamic role as a Personal Vacation Planner (PVP) Agent. SKILLS & COMPETENCIES • Customer Service & Relationship Building • Sales & Lead Generation • CRM System Management • Effective Communication (Calls, Texts, Emails, Social Media) • Goal-Oriented & Results-Driven • Organizational & Time Management Skills • Strong Interpersonal & Presentation Abilities • Ability to Work Independently & Meet Targets • Problem-Solving & Critical Thinking • Proficient in Microsoft Office Suite WORK EXPERIENCE Online Sales Agent Self-Engaged | 2021 – Present • Conduct online sales of groceries and general goods sourced from the UK, ensuring customer satisfaction. • Utilize strong sales techniques and customer relationship management strategies to drive repeat business. • Effectively communicate product features, benefits, and pricing to customers through digital platforms. • Manage customer inquiries and provide prompt responses to enhance the overall shopping experience

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