Founder and AI Systems Consultant (AI prompt/workflow and automation systems) at PomsConvert (09/2022 – Present).
Built and deployed AI automation systems that required creating and refining prompts and conversational flows for business use cases. Performed evaluation-oriented testing using real-world lead handling workflows to measure improvements and iterate on system behavior. Documented and operationalized AI assistant behaviors as part of production-grade consultancy delivery.• Designed a voice and assistant workflow for lead qualification to improve accuracy and reduce manual handling time.• Implemented CRM automation logic supporting follow-ups and task assignment based on business events.• Delivered operational SaaS capabilities that automated business infrastructure through workflow orchestration (e.g., n8n).• Conducted consulting and operational audits translating client requirements into actionable system designs.