Implementation Engineer at ActionLabs IT Services Corp. (Partner onboarding support and implementation requirements/testing)
You supported partner onboarding activities by gathering requirements and translating business needs into implementation-ready documentation. Your role included conducting system testing and troubleshooting issues that affected how data or content would be processed during rollout. You also provided technical support and training to partners to ensure they could follow the established workflows. • Gathered and clarified implementation requirements with partners/distributors • Assisted in troubleshooting technical issues with internal teams • Created and maintained setup guides, configuration records, and support materials • Performed system testing to validate implementation readiness