AI Voice Agent Developer & Automation Specialist (Freelance)
AI Voice Agent Developer and Automation Specialist building, configuring, and debugging AI voice agents while evaluating output quality in real business workflows. Designed and optimized system prompts for receptionist, appointment-booking, and mortgage-broker assistants, then tested instruction-following behavior and documented edge-case failures. Integrated agents with CRM and telephony/automation tools and produced structured logs that support model improvement workflows. • Configured voice AI agents using Vapi, Retell AI, and Bland AI • Evaluated hallucinations and off-policy responses in deployed agent sessions • Built prompt variations to improve response accuracy for specific clients • Integrated with GoHighLevel, Twilio/Telnyx, and Make.com/n8n for training-data-friendly logging