Pradeep Y.

Key Skills

Software

Other

Top Subject Matter

Data annotation and software quality assurance

Customer support operations and issue tracking (non-AI labeling)

Legal Services & Contract Review

Top Data Types

Text

Document

Top Task Types

Classification

Freelancer Overview

Freelance Data Annotation & Software Testing Specialist (International Platforms: TestIO, uTest). Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include TestIO and Other. Education includes Diploma, UIDM (Universal Institute of Design & Management) (2023). AI-training focus includes data types such as Text and labeling workflows including Classification, Evaluation, and Rating.

Labeling Experience

Freelance Data Testing Specialist - Freelance

Provided data annotation and software testing support for international clients while maintaining high accuracy and compliance with project guidelines. Conducted functional and usability testing across web and mobile applications and ensured defects were documented clearly for faster resolution. Used test planning and quality review practices to deliver reliable outcomes in remote work settings. • Performed data validation and quality review tasks • Conducted functional and usability testing for web and mobile apps • Reported defects with detailed reproduction steps • Followed project guidelines to maintain accuracy

2023 - Present

Customer Support Executive (Discord Community Support)

OtherText

Handled user queries and resolved issues in a Discord community setting through structured communication. Maintained records of reported issues and their resolutions to support tracking and follow-up. Escalated complex cases to appropriate teams to ensure timely problem resolution. • Real-time query resolution • Issue and resolution record keeping • Escalation of complex issues • Documentation and reporting support outcomes

2023

Freelance Data Annotation & Software Testing Specialist (International Platforms: TestIO, uTest)

TextClassification

Performed data annotation and validation tasks on TestIO and uTest, ensuring entries met project requirements. Conducted quality reviews to confirm accuracy and consistency across labeled data. Supported project QA by identifying discrepancies and maintaining compliance with provided guidelines. • Data annotation and validation • Quality review and consistency checks • Defect reporting with reproduction steps • Compliance with project guidelines

2023

Education

Work History