IT support executive - RMS integration, portal sync, and portal management
Coordinated synchronization with a national portal by ensuring RMS integration and connectivity operated correctly. Troubleshot RMS integration and related issues and supported stable data/asset flow between systems. Managed portal workflows including asset creation, lot creation, and device registration tasks. • Synced data with the national portal • Troubleshot RMS integration and related connectivity issues • Supported portal management actions (asset/lot creation and device registration) • Worked with multiple portals (Innover, MSEDCL, HKRP) for operational support