Business Data Analyst
Worked as a BI/Data Analyst within Discover’s Student Loans division supporting analytics for loan applications, borrower behavior, repayment performance, and operational KPIs. Gathered business requirements and translated them into technical documentation for dashboards, SQL datasets, and reporting enhancements. Developed SQL analytics and Power BI dashboards to improve reporting speed and data-driven decision-making while performing data validation for compliance needs. • Built SQL queries for loan performance, delinquency trends, repayment patterns, and borrower segmentation • Developed Power BI dashboards for loan origination, servicing, customer behavior, and risk indicators • Conducted data validation and quality checks across loan servicing systems for regulatory reporting • Documented reporting logic, data definitions, and workflows to support audit readiness and knowledge sharing