Senior Consultant / Senior Developer — Speridian Technologies (Jan 2025–Present)
Built AWS Bedrock Knowledge Base solutions using RAG-based conversational AI chatbots to retrieve and answer user questions from indexed knowledge sources. Configured the system to streamline call center campaign setup workflows through conversational interactions. No explicit human labeling/annotation of training data is described, but the work involved integrating knowledge retrieval for AI responses. • RAG pipeline implementation using AWS Bedrock Knowledge Bases • Conversational AI chatbot workflow integration for operational use • Support for retrieval of relevant information for question answering • Automation of call center campaign setup using AI-assisted dialog