Community Moderator — Water Drop Protocol (Moderation, guideline-based review, feedback reporting)
Managed and moderated online communities while ensuring compliance with platform guidelines. Resolved user inquiries and conflicts by reviewing user messages and applying policy-based judgment for appropriate outcomes. Reported community trends and user feedback to internal stakeholders for action and awareness. • Moderated user interactions and enforced guideline compliance • Handled support inquiries and professional conflict resolution • Monitored community trends and reported user feedback • Supported onboarding and project awareness activities