Customer Service & Order Management Assistant (Mission for Essential Drugs and Supplies)
Worked in order management for a pharmaceutical organization by validating and processing high-volume pharmaceutical orders with compliance-oriented record keeping. Coordinated with warehouse and logistics teams while maintaining QA-aligned documentation and resolving order discrepancies. Supported inventory tracking to improve stock accuracy and operational control through structured data management. • Processed and validated order information for accuracy and compliance. • Maintained audit-ready documentation and records aligned with QA requirements. • Resolved discrepancies with customers to ensure correct order fulfillment. • Supported inventory tracking through structured record updates.