Patrick U.

Key Skills

Software

Other

Appen

Mindrift

OneForma

Toloka

Top Subject Matter

Client/customer records

social media engagement and reporting

Customer support tickets

Top Data Types

Text

Image

Video

Top Task Types

Data Collection

Segmentation

Classification

Text Generation

Object Detection

Question Answering

Text Summarization

Transcription

Freelancer Overview

Freelance Data Entry Clerk & Social Media Manager (Freelancer.com – Remote). Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, HubSpot CRM, and Zendesk. Education includes Bachelor of Science, Ahmadu Bello University (2015). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Freelance Data Entry Clerk & Social Media Manager (Freelancer.com – Remote)

OtherTextData Collection

Managed client data entry workflows by entering, updating, and maintaining structured records in spreadsheets and online platforms. Supported administrative tasks such as data cleaning and list building, improving data integrity for downstream use. Produced social engagement tracking and performance reporting outputs based on gathered digital information. • Entered and updated datasets and client records in Excel and online tools • Performed data cleaning and list building for ongoing projects • Scheduled and monitored social media content performance for reporting • Maintained accuracy and confidentiality across multiple concurrent freelance clients

2024 - Present

Data & Customer Support Representative (Ontrac Technologies – Onsite and Remote)

TextData Collection

Recorded, updated, and organized customer and support-related information in CRM systems while handling high-volume entries. Validated data collected via digital forms and analytics tools to ensure correctness for reporting and analysis. Ensured up-to-date records to support efficient customer booking and issue resolution processes. • Logged and updated customer data in HubSpot and Zendesk • Managed support ticket, inquiry, and customer feedback data at high volume • Validated and organized data collected via Google Analytics and Typeform • Maintained accurate reporting-ready records and contributed to faster issue resolution

2021 - 2023

Education

Work History