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Paschaline Adanna O.

Paschaline Adanna O.

Customer Support Specialist - Financial Services

USA flagpotts court, Usa

Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
ImageImage
TextText

Top Task Types

Audio RecordingAudio Recording
Data CollectionData Collection
Evaluation/RatingEvaluation/Rating

Freelancer Overview

I am an experienced customer support specialist with a strong background in handling and organizing large volumes of data through platforms like Salesforce, Zendesk, DST, and eGain. My work has required meticulous attention to detail, accurate record-keeping, and trend analysis—skills that are directly transferable to data labeling and AI training data roles. I excel at identifying patterns, ensuring data accuracy, and streamlining processes to boost efficiency. My experience in leading teams, developing training materials, and implementing process improvements demonstrates my ability to manage and enhance data workflows. I thrive in fast-paced environments, am highly adaptable, and bring a proven track record of problem-solving and quality assurance that would support high-quality data annotation projects in any domain.

Education

C

Caritas University

Bachelor of Science, Communications

Bachelor of Science
2010 - 2011

Work History

T

T. Rowe Price

Customer Support Specialist Tier 3

Owings Mills
2023 - Present
5

54 Gene

Customer Service Officer

baltimore
2019 - 2023