Caritas University
Bachelor of Science, Communications
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I am an experienced customer support specialist with a strong background in handling and organizing large volumes of data through platforms like Salesforce, Zendesk, DST, and eGain. My work has required meticulous attention to detail, accurate record-keeping, and trend analysis—skills that are directly transferable to data labeling and AI training data roles. I excel at identifying patterns, ensuring data accuracy, and streamlining processes to boost efficiency. My experience in leading teams, developing training materials, and implementing process improvements demonstrates my ability to manage and enhance data workflows. I thrive in fast-paced environments, am highly adaptable, and bring a proven track record of problem-solving and quality assurance that would support high-quality data annotation projects in any domain.
Bachelor of Science, Communications
Customer Support Specialist Tier 3
Customer Service Officer