Panthep P.

Key Skills

Software

No software listed

Top Subject Matter

Online community moderation and policy compliance

Social media content moderation

Content moderation operations and team performance

Top Data Types

Text

Image

Video

Top Task Types

Text Generation

Freelancer Overview

Content Moderator, TDCX (Thailand) and Concentrix Services (Thailand). Brings 1 year and 10 months of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, Internal, and Proprietary Tooling. Education includes Bachelor of Arts, King Mongkut's Institute of Technology Ladkrabang (2022). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Community Operations Specialist, TDCX (Thailand)

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Assessed and actioned user and community content to ensure compliance with platform policies and community guidelines. Performed moderation decisions on user-generated posts across diverse categories with a focus on safe community outcomes. Followed policy requirements to maintain accuracy and adherence to operational standards. • Content assessment and actioning • Moderation of user-generated content • Policy and guideline compliance checks • Quality/safety-focused review workflow

2025 - Present

Team Leader, Gear Inc Services (Thailand)

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Led day-to-day operations for a content moderation team and supported performance management. Managed scheduling and attendance, and processed time-off requests to maintain moderation coverage. Provided coaching and constructive feedback to team members based on analytical insights. • Content moderation team operations support • Coaching and performance feedback • Scheduling and attendance management • Time-off request processing

2025 - 2025

Content Moderator, Concentrix Services (Thailand)

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Moderated content on a social media platform to ensure a safe community with a high weekly accuracy score. Improved moderation workflows to increase efficiency while consistently exceeding performance targets. Coordinated regular team activities to support effective operations and team relationships. • Safe-community content moderation • Weekly quality/accuracy performance • Workflow improvement for efficiency • Team coordination for operations

2022 - 2023

Education

Work History