Test Manager - Sotong Softon
Managed quality assurance for an AI-enhanced distributed instant messaging system serving a large-scale user base. Designed and improved an AI-assisted test workflow that accelerated test-case generation and improved defect localization using large models. Also led functional, automation, performance, and observability practices for traditional IM testing to maintain reliability at scale.• Built an AI-assisted test case generation and log-analysis workflow using an LLM-based platform• Created LLM application test strategies including evaluation metrics and regression pipelines• Implemented AI safety and adversarial testing such as prompt injection and information leakage checks• Delivered traditional IM testing covering automation regression, capacity testing with JMeter, and online monitoring.