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Otibhor I.

Otibhor I.

Intern, IT — Compliance review and documentation support (Federal Ministry of Health)

Nigeria flagAbuja, Nigeria

Key Skills

Software

Other

Top Subject Matter

Healthcare/food labeling compliance and food safety
Healthcare/insurance claim verification and HIPAA compliance
Legal Services & Contract Review

Top Data Types

TextText
DocumentDocument

Top Task Types

Entity (NER) ClassificationEntity (NER) Classification
Question AnsweringQuestion Answering

Freelancer Overview

Intern, IT — Compliance review and documentation support (Federal Ministry of Health). Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Technology, Federal University of Technology, Minna (2025) and National Examination Certificate, North South Power Staff Secondary School, Shiroro (2016). AI-training focus includes data types such as Text and labeling workflows including Entity (NER) Classification and Question Answering.

Labeling Experience

Call Center Agent — Patient data verification for insurance claims

OtherTextTextQuestion AnsweringQuestion Answering

Performed high-volume outbound insurance claim verification calls that required extracting and validating structured patient/service-date information from provided information sources. Mentored new call center employees and reinforced correct verification and compliance practices during campaign operations. Demonstrated knowledge of HIPAA-aligned handling of sensitive information while ensuring accurate claims processing. • Verified patient service dates to support accurate insurance claim processing. • Trained and mentored employees on verification and compliance procedures. • Maintained accurate CRM data entry during outbound calls. • Ensured adherence to HIPAA compliance requirements.

2025 - 2026

IT Intern - Federal Ministry of Health

Served as an IT Intern providing technical support to keep office systems stable and efficient. Assisted with compliance-related reviews for food labeling and packaging to strengthen regulatory adherence. Participated in food safety initiatives by performing sensory evaluations and preparing accurate documentation. • Provided IT support to ensure smooth operations across office departments • Conducted compliance reviews for food labeling and packaging • Supported food safety projects with sensory evaluation and detailed documentation • Applied attention to detail and organizational procedures to maintain accurate records

2023 - 2024

Intern, IT — Compliance review and documentation support (Federal Ministry of Health)

OtherTextTextEntity (NER) ClassificationEntity (NER) Classification

Used IT support work within the health ministry context to perform compliance reviews that required careful review and categorization of food labeling and packaging text. Assisted in documenting outcomes from food safety efforts, which aligns with structured text review and information extraction for compliance and reporting. Ensured accurate recording of reviewed details to support downstream organizational decisions and regulatory adherence. • Reviewed food labeling and packaging information for compliance. • Categorized and recorded relevant textual details for documentation. • Supported food safety project workflows with attention to detail. • Helped maintain accurate office system operations for documentation integrity.

2023 - 2024

Education

F

Federal University of Technology, Minna

Bachelor of Technology, Food Science and Technology

Bachelor of Technology
2020 - 2025
N

North South Power Staff Secondary School, Shiroro

National Examination Certificate, General Education

National Examination Certificate
2015 - 2016

Work History

O

Outsource Global Technologies Limited

Call Center Agent

Abuja
2025 - 2026
F

Federal Ministry of Health

IT Intern

Abuja
2023 - 2024