Opeyemi A.

Key Skills

Software

Don't disclose

Other

Top Subject Matter

International education research (Africa) / public policy research

Financial services collections data (loan recovery / credit risk)

Microfinance loan management and collections data (LMS/CRM)

Top Data Types

Text

Document

Top Task Types

Data Collection

Freelancer Overview

Team Lead, Research & Data Processing | TINE Africa. Brings 8+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Don't disclose and Other. Education includes Master of Science, University of Ibadan (2024) and Bachelor of Arts, Kogi State University (2019). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Team Lead, Research & Data Processing | TINE Africa

Don't discloseTextData Collection

Led a research and data processing team to design, implement, and evaluate studies for an international education project. The work involved organizing and preparing research datasets and compiling findings for internal and external stakeholders. Output was used to support decision-making by presenting research results to senior leadership and partner organizations. • Team leadership of 5 researchers working with external consultants and the British Council. • Study design, dataset preparation, and structured evaluation activities. • Presenting research findings to senior leadership and external stakeholders. • Cross-functional collaboration to ensure data integrity and study alignment.

2024 - 2025

Customer Service & Collections Specialist | Exousia Network

Don't discloseTextData Collection

Managed and tracked large volumes of delinquent customer account information using collections software and CRM tools. Responsibilities included recording repayment progress, assessing account statuses, and analyzing payment patterns to drive outreach strategies. This involved labeling/structuring customer/account data (e.g., overdue status and payment progress) for follow-up and performance tracking. • Monitored 100+ delinquent accounts and followed up via SMS, calls, and chats. • Recorded customer interactions and repayment agreements in CRM for future reference. • Analyzed payment patterns and adapted outreach based on data insights. • Led 6 junior collections officers and improved productivity through training.

2022 - 2024

Credit & Collections Officer | NPF Microfinance Bank

OtherTextData Collection

Processed and documented daily banking transactions and customer interactions using loan and CRM systems. The role required reviewing account records, identifying discrepancies in payment history, and ensuring accurate documentation of repayment arrangements. This constituted structured data handling and classification of customer account states to support collections and dispute resolution. • Recorded 250+ daily transactions and prepared transaction reports. • Reconciled cash and maintained confidentiality while handling customer requests. • Reviewed accounts in the Loan Management System (LMS) for accuracy and discrepancies. • Escalated overdue accounts beyond 60 days to the legal team for action.

2022 - 2022

Education

Work History