Software Test Engineer Intern (AI chatbot and billing workflow validation) at Amdocs Development Centre India LLP, Pune
Validated end-to-end bill generation workflows and REST API data flows for the BriteBill platform to ensure correctness of AI-enabled chatbot integrations with billing processes. Conducted quality checks on AI-powered chatbot behavior by validating NLP responses and their integration with downstream billing workflows. Produced structured defect documentation to support debugging and iteration of AI-related features. • Performed API testing across BSS integration layers to verify data flow accuracy • Tested GenAI modernization chatbot features within billing workflows • Documented defects with structured reports for cross-functional teams • Collaborated with development and business analysis teams to address issues