Guidewire Business Analyst at EY (post-launch production support, requirements traceability, and XML/JSON/API validation)
Served as a Guidewire Business Analyst supporting production readiness through defect analysis and validation of integration payloads. Performed traceability-driven checks by mapping requirements to SmartComm forms/templates and validating XML/JSON payloads against expected structures. Coordinated with developers to confirm fixes and ensure end-to-end data flow correctness for PolicyCenter integrations. • Analyzed defects, replicated issues, and performed root-cause analysis for production support. • Owned forms requirements and ensured validation with full requirement traceability across LOBs. • Validated API/ESB payloads (XML/JSON) and identified integration defects. • Supported sprint-based resolution by collaborating with developers and stakeholders.