Oluwatomilola S.

Key Skills

Software

Mindrift

Top Subject Matter

Healthcare patient records

lead-tracking workflow simulation

Office documents

Top Data Types

Text

Document

Image

Top Task Types

Data Collection

Freelancer Overview

Virtual Assistant/Customer Service at Doren Specialist Hospital (CRM-based record organization). Brings 7+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Google Workspace, Microsoft Office Suite. Education includes Bachelor of Science, Espam Formation University (2023) and National Diploma, Moshood Abiola Polytechnic (2019). AI-training focus includes data types such as Text and Document and labeling workflows including Data Collection.

Labeling Experience

Virtual Assistant/Customer Service at Doren Specialist Hospital (CRM-based record organization)

TextData Collection

Served as a Virtual Assistant where CRM-based workflow simulation involved organizing and tracking structured records for operational efficiency. Applied training knowledge to real-world virtual tasks supporting team success through accurate data handling. Used office productivity tools to complete administrative record-oriented work on schedule. • Organized patient data in CRM tools for lead-tracking simulation. • Completed 100% of assigned administrative tasks on time. • Supported retention improvements via nurturing client relationships. • Used Google Workspace and Microsoft Office for data management.

2023 - Present

Administrative Assistant at Patron Hotel (filing systems and document drafting)

DocumentData Collection

Implemented a new filing system to streamline office operations, enabling faster retrieval of stored documents. Managed multi-channel communications (phone and email) while maintaining accurate record keeping and professional documentation. Produced a high volume of drafted documents weekly to support internal and external communication flows. • Streamlined document retrieval by implementing improved filing processes. • Managed record keeping across phone support and email management. • Drafted 50+ professional documents weekly. • Contacted leads to discuss service needs, supporting customer satisfaction outcomes.

2020 - 2021

Education

Work History