Technical Support / Implementation Engineer — Teleport secure access implementation and governance
Provided advanced technical implementation and troubleshooting for Teleport’s secure access and Zero Trust identity solutions used to manage access to critical systems. Designed identity-based access policies and automated provisioning workflows to eliminate long-lived credentials, improving the reliability of data access for protected environments. Supported integration with existing CI/CD pipelines during customer onboarding and deployment. • Deployed Teleport secure access solution across cloud and on-premises • Automated infrastructure provisioning using Terraform and Ansible • Implemented secure access best practices for Kubernetes clusters • Delivered advanced troubleshooting and root-cause analysis for identity access failures