AI Automation Consultant (AI receptionist/chatbot and workflow automation for lead capture, booking, and customer support)
Designed AI receptionist and chatbot solutions that required structured prompts and conversational responses for customer engagement automation. Developed workflow automations where AI-generated or AI-assisted text interactions supported lead capture, appointment booking, and customer support. Implemented and iterated AI chatbot and automation behaviors to improve response time and operational efficiency. • Built AI receptionist systems for lead capture, appointment booking, and support automation • Created AI chatbot and automation solutions to improve customer response time • Managed automation workflows for lead routing and follow-up systems • Collaborated with clients to analyze operational challenges and implement automation solutions