Oliver U.

Key Skills

Software

Other

Top Subject Matter

AI automation for customer communication and marketing workflows

Email marketing automation and audience segmentation

Top Data Types

Text

Top Task Types

Function Calling

Classification

Freelancer Overview

Website Designer & AI Automation Specialist (Freelance / Remote). Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other and Mailchimp. Education includes Bachelor's Degree, Obafemi Awoluwo University (2010). AI-training focus includes data types such as Text and labeling workflows including Function Calling and Classification.

Labeling Experience

Website Designer & AI Automation Specialist (Freelance / Remote)

OtherTextFunction Calling

Designed AI-powered automation workflows (chatbots and email workflows) to reduce manual workload by 60% and streamline customer journeys. Integrated CRM and marketing tools to improve lead tracking and execution of automated processes. Focused on translating business goals into functional digital AI-driven solutions. • Built chatbot-driven customer response automation. • Created email workflow automations for lead nurturing and retention. • Implemented CRM/marketing tool integrations for tracking. • Improved performance metrics such as email open rates.

2022 - Present

Email marketing and workflow specialist (Digital Agency)

TextClassification

Managed and executed email marketing campaigns for multiple clients with an emphasis on automated workflow-driven communication. Segmented audiences and created automation for lead nurturing and customer retention. Optimized campaign targeting and personalization to improve engagement outcomes. • Built automated workflows for nurturing and retention. • Performed audience segmentation to improve targeting. • Increased click-through rates through campaign optimization. • Reduced unsubscribe rates via personalization improvements.

2021 - 2021

Education

Work History