Hire this AI Trainer
Sign in or create an account to invite AI Trainers to your job.
Key Skills
Software
No software listed
Top Subject Matter
No subject matter listed
Top Data Types
No data types listed
Top Task Types
No task types listed
Freelancer Overview
AFEES IDOWU OLAYIWOLA Bradford, United Kingdom | [email protected] | +44 7918424938 PROFESSIONAL SUMMARY Results-driven IT Support professional with MSc in Applied Artificial Intelligence & Data Analytics and hands-on experience in customer support, troubleshooting, digital systems, and cybersecurity training. Skilled in IT support, Windows OS, Microsoft 365, user account management, hardware/software setup, documentation, and problem-solving. Adept at delivering technical support in fast-paced environments while maintaining excellent communication, confidentiality, and service standards. Currently undertaking Cisco Cybersecurity Training with strong interest in IT infrastructure, cybersecurity operations, and technical support roles. CORE SKILLS IT Support • Troubleshooting • Microsoft 365 • Windows OS • User Support • Password Reset • Hardware & Software Setup • Cybersecurity Awareness • Technical Documentation • Customer Service • Data Protection • Communication • Team Collaboration • Time Management PROFESSIONAL EXPERIENCE Care Assistant / Support Worker | Frank & Partners Agency – UK | 2024–Present • Delivered professional customer and user support in fast-paced environments. • Maintained accurate digital records and ensured data confidentiality. • Resolved operational issues efficiently using problem-solving skills. • Collaborated with multidisciplinary teams and supported reporting processes. Placement Researcher | Centre of Econometrics & Applied Research | 2025 • Wo