Sentiment & Intent Labeling NLP ·
Labeled 45,000+ customer service chat transcripts across 12 intent categories and 5 sentiment levels to train a routing and escalation model
2024 - 2025
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Crypto Futures (Perpetuals) Trader. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Science, University of Ilorin (2024) and Certificate of Completion, ICAN.
Labeled 45,000+ customer service chat transcripts across 12 intent categories and 5 sentiment levels to train a routing and escalation model
Bachelor of Science, Economics
Certificate of Completion, Accounting Technicians Scheme Stage 1
Crypto Futures (Perpetuals) Trader
Community Manager and Moderator