Service Manager & Data Analyst — Opygoal Technology Limited
Developed and deployed internal Python/Flask tools that automate data processing for invoice generation and reporting. Authored and maintained technical documentation (setup guides, API usage references, and code walkthroughs) to support reliable operation and future maintenance of these automated workflows. Delivered hands-on staff training sessions covering tool functionality, workflows, and troubleshooting to ensure correct usage of the data outputs. • Automated invoice/receipt generation workflows • Data reporting and KPI tracking using SQL and Excel • Database maintenance for integrity, performance, and security • Staff onboarding and troubleshooting training for internal tools