Data Labeling Analyst – Forage Academy Simulation
As a Data Labeling Analyst in a simulation project, I labeled over 100 customer support messages using defined schemas for intent, sentiment, and personally identifiable information (PII). I resolved ambiguous edge cases and provided clear rationales for all labeling decisions. Additionally, I participated in quality assurance by reviewing peer annotations and proposing improvements to guidelines. • Labeled for Intent (e.g., refund request, account issue), Sentiment (positive, neutral, negative), and PII (names, emails, addresses). • Identified and explained edge cases to ensure auditability. • Conducted peer reviews, flagged inconsistencies, and suggested a guideline update. • Practiced ethical data privacy and PII redaction throughout the annotation process.