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O
Okon E.

Okon E.

Microsoft 365 Technical Support Engineer (Remote)

Nigeria flagLagos, Nigeria

Key Skills

Software

iMeritiMerit
Micro1
MindriftMindrift
OneFormaOneForma

Top Subject Matter

Information Technology – Microsoft 365 & Technical Support
Customer Support – Help Desk & Troubleshooting
E-commerce – Customer Support & Ticket Handling

Top Data Types

ImageImage
TextText
DocumentDocument

Top Task Types

SegmentationSegmentation
ClassificationClassification
Question AnsweringQuestion Answering
Text SummarizationText Summarization
Evaluation/RatingEvaluation/Rating
Data CollectionData Collection
Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)

Freelancer Overview

Microsoft 365 Technical Support Engineer (Remote). Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Technology, Federal University of Technology, Akure (2013).

Education

F

Federal University of Technology, Akure

Bachelor of Technology, Urban and Regional Planning

Bachelor of Technology
2008 - 2013

Work History

U

Upwork Inc

Microsoft 365 Technical Support Engineer (Remote)

Lagos
2024 - Present
T

Tek Knowledge

Microsoft 365 Technical Support Engineer (Onsite)

Lagos
2023 - 2024