Okezie C.

Key Skills

Software

Don't disclose

Top Subject Matter

LLM prompt testing and AI output evaluation (e-commerce, legal, healthcare)

AI chatbot support QA and feedback for product improvement

Legal Services & Contract Review

Top Data Types

Text

Document

Video

Top Task Types

Data Collection

Text Generation

Text Summarization

Question Answering

Classification

Freelancer Overview

AI Prompt Tester (Freelance) | Self-Employed / Upwork. Brings 5+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Don't disclose, Internal, and Proprietary Tooling. Education includes Bachelor of Science, University of Nigeria (2023). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Data Collection.

Labeling Experience

AI Prompt Tester (Freelance) | Self-Employed / Upwork

Don't discloseText

Freelance AI Prompt Tester designing and testing prompt variations for LLMs to assess output quality across industries. The work involved structured prompt evaluation using iterative experimentation to quantify improvements and client-ready results. The role supported downstream content generation by validating prompt effectiveness before delivery. • Designed and tested 200+ prompts for ChatGPT and Claude • Improved model output quality by 35% via iterative refinement and A/B testing • Produced AI-generated content reports for 10+ clients while maintaining high satisfaction • Documented prompt libraries and best practices to reduce revision cycles

2024 - Present

Customer Support Specialist | TechWave Solutions (Remote)

TextData Collection

Remote customer support using an internal AI chatbot to resolve queries required validating AI responses and collecting failure patterns for product improvements. The experience functioned as practical AI training feedback via analysis of chatbot breakdowns and support outcomes. It also included onboarding to AI-assisted tools and workflows used in day-to-day operations. • Resolved 80+ customer queries daily using internal AI chatbot systems • Maintained a 95% first-contact resolution rate through AI-assisted troubleshooting • Collaborated with the product team to identify chatbot failure points, reducing escalations by 20% • Trained 5 new team members on AI-assisted support tools and workflows

2022 - 2023

Education

Work History