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Appen
Text
Audio
Image
Question Answering
Classification
Data Collection
Transcription
Text GenerationData Annotator — Zulo app, and Virtual Assistant (Volunteer Role) — Sure Citadel Ltd.. Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Google Workspace and Other. Currrently part timing for an AI training company. Education includes Certificate, ALX (2024) and Project Phase, Microsoft (2023). AI-training focus includes data types such as Text and labeling workflows including Question Answering, Classification, and Data Collection.
AudioTranscriptionContributing and labelling audio data Training an AI with indigenious languages translated into readable form in English Language. Recognizing indigenous languages and correcting grammatical errors before entry. Training the AI bot to collect data and translate properly based on previous entries Evaluating outputs Editing
TextData CollectionCoordinated communications, scheduling, and follow-ups with international and local stakeholders, donors, and partners. Maintained a stakeholder database and supported event organization through organized record-keeping. Focused on accurate information management and stakeholder coordination to ensure effective program execution. • Coordinated with international/local partners and donors • Managed communications, scheduling, and follow-ups • Organized events and maintained stakeholder database • Supported stakeholder engagement workflows
TextClassificationPerformed outbound cold calling and client engagement activities that involved capturing structured client information in CRM and maintaining accurate records. Coordinated appointment scheduling and follow-up pipelines to improve conversion from outreach to booked appointments. Handled client objections and service introductions using consistent messaging and documentation. • Conducted daily cold calls to potential clients • Scheduled 3+ qualified appointments weekly • Used CRM tools and detailed note-taking • Improved call-to-appointment conversion rates
TextQuestion AnsweringSupported ALX Virtual Assistant training by providing high-quality administrative support with attention to client requirements and post-certification application. Used structured communication and scheduling workflows to coordinate client needs and deliver timely outcomes. Worked as a volunteer assistant focused on organized information handling rather than model training or annotation tasks. • Managed Google Calendar for a high-profile client • Scheduled international travel arrangements • Ensured zero missed deadlines or conflicts • Applied ALX Virtual Assistant training post-certification
Certificate, Virtual Assistant
Project Phase, Computer Science
Data Annotator
Administrative Officer (Volunteer)
