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EDUCATION EXPERIENCE Billing Representative – Spectrum - 01/2025 - Now Take payments over the phone, answer any billing or account questions, find the best package for a customer needs, trouble shoot account issues, Account research for any issues. Service Advisor – Brakes Plus - 05/2024 – 05/2025 Create Service orders, build estimates, check in customers, order parts, handle cash. Collections – Firstsource – 01/2024 – 05/2024 Take collection calls on past due accounts, take payments over the phone, problem solve issues with accounts. Shift Lead – Modern Market Eatery – 02/2023 – 01/2024 Manager others on the line, make sure orders are completed at a timely manner, problem solve any issues. Billing Clerk – Toyota of Colorado Springs – 06/2021 – 02/2023 Post car deals to the general ledger, worth with finance managers, contact banks to fund deals, make adjustments to the general ledger accounts, send checks to banks. SKILLS Data Entry • Bookkeeping • Leadership Cash Handling • Problem-solving • Attention to detail DOUGLAS OBINNA EMMANUEL | 15 truex avenue world bank owerri 08069835649 University of Phoenix – B.S. Computer Science – Data Analytics | 2023 – 2026 UCCS – B.S. Computer Science – Data Analytics | 2022 - 2023 PPSC – A.S. Business Management | 2015 - 2018