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O
Obed O.

Obed O.

Customer Support Specialist

Portugal flagLisbon, Portugal

Key Skills

Software

No software listed

Top Subject Matter

Text annotation
data analyst
technical support

Top Data Types

No data types listed

Top Task Types

No task types listed

Freelancer Overview

Customer Support Specialist. Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Master of Science, University of Algarve (2025) and Bachelor of Science, Nnamdi Azikiwe University (2021).

Labeling Experience

Data Labeling Experience – AI Training & Evaluation (Outlier) Type of data labeled: Text data — including AI-generated

Data Labeling Experience – AI Training & Evaluation (Outlier) Type of data labeled: Text data — including AI-generated responses, prompts, and written content Tasks performed: Preference labeling — comparing two or more AI responses and labeling which one is better based on criteria like accuracy, helpfulness, and clarity Quality annotation — rating individual responses on scales (e.g. factual correctness, coherence, tone) Prompt creation — generating labeled input examples used to train and test AI models Instruction-following evaluation — labeling whether a model's output correctly followed a given instruction Creative content labeling — writing or reviewing text samples tagged by style, format, or quality Code evaluation — annotating AI-generated code for correctness, efficiency, and adherence to requirements

Not specified

Education

N

Nnamdi Azikiwe University

Bachelor of Science, Chemical Engineering

Bachelor of Science
2021 - 2021
U

University of Algarve

Master of Science, Food Technology

Master of Science
2025

Work History

T

Teleperformance Portugal

Customer Support Specialist

Lisbon
2025 - Present
J

Jet2Holidays

Customer Support Specialist

Lisbon
2024 - 2024