Obasoro A.

Key Skills

Software

Clickworker

Top Subject Matter

Customer support inquiry triage and workflow organization

Top Data Types

Text

Document

Top Task Types

Classification

Object Detection

Freelancer Overview

Customer Support & Administrative Assistant (Freelance Remote Support Role) — inquiry tracking and CRM workflow organiza. Brings 1+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include HubSpot CRM, Zoho CRM, and Google Workspace. Education includes Bachelor of Technology, Federal University of Technology Minna (2027) and Senior Secondary School Certificate, Government Science and Technical College Igarra (2021). AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Customer Support & Administrative Assistant (Freelance Remote Support Role) — inquiry tracking and CRM workflow organization

TextClassification

Managed customer inquiries by categorizing service requests and maintaining structured records for follow-up workflows. Applied CRM processes to organize customer information and monitor task statuses across remote communication channels. Ensured consistent handling of escalations by directing inquiries to the appropriate next steps.• Categorized incoming questions and service-related requests into structured stages for workflow visibility• Logged and maintained organized interaction records to support continuity of service delivery• Performed customer follow-ups with status updates and information requests using CRM knowledge• Coordinated with team members remotely to resolve concerns and maintain communication standards

2024 - 2024

Education

Work History