Nyasha H.

Key Skills

Software

Mercor

Telus

Other

Labelbox

Micro1

OneForma

Top Subject Matter

AI training data quality assurance (general)

Generative AI prompt engineering and evaluation for marketing use cases

Digital marketing content QA and documentation

Top Data Types

Text

Image

Audio

Top Task Types

Text Generation

Text Summarization

Prompt + Response Writing (SFT)

Data Collection

Evaluation/Rating

Transcription

Bounding Box

Freelancer Overview

AI Trainer at Mercor. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Mercor, Telus, and Other. Education includes Master of Business Administration, Western Governors University and Bachelor of Science, Western Governors University. AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Text Generation.

Labeling Experience

AI Trainer at Mercor

MercorText

Served as an AI Trainer responsible for producing reliable training data through annotation quality assurance. Performed thorough QA checks to identify and resolve inconsistencies in AI training datasets, improving model performance and accuracy. Achieved over 98% accuracy in data annotation and QA processes used to support downstream AI training. • Conducted QA verification of AI training datasets • Identified and resolved annotation inconsistencies • Monitored annotation quality to maintain high accuracy • Coordinated QA review activities with remote teams

2025 - Present

SME Generative AI Specialist at TELUS Digital

TelusTextText Generation

Worked as an SME Generative AI Specialist focused on improving generative AI outputs for marketing-related user queries. Crafted and tested expert-level marketing prompts to expose weaknesses in new models and improve accuracy and response quality. Leveraged tools and services (including Azure OpenAI and GitHub Copilot) to accelerate AI model training workflows and documentation. • Authored and iteratively tested marketing prompt sets • Performed model evaluation and weakness discovery • Completed data annotation and verification tasks (2,000+) • Supported training workflow automation and quality standard updates

2024 - 2025

Marketing & Web Development Contractor at Stride, Inc.

OtherTextText Summarization

Developed marketing and web content with quality assurance activities supporting published digital material. Created documentation assets (a WordPress Editor’s Guide and supporting video series) for K12 school administrators. While not strictly labeled as AI training, the role included content QA to optimize outputs for end users. • Produced and maintained editor documentation materials • Reviewed and optimized published content via QA • Managed digital marketing content calendars and social channels • Supported website content updates and improvements

2024 - 2024

Education

Work History