Nour W.

Key Skills

Software

Toloka

Telus

Mindrift

OneForma

Don't disclose

Other

Data Annotation Tech

Scale AI

Top Subject Matter

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Legal Research & Document Analysis

Top Data Types

Audio

Text

Document

Top Task Types

Classification

Prompt + Response Writing (SFT)

Polygon

Evaluation/Rating

Freelancer Overview

Tabby (Fintech / BNPL) — Partner & Customer Support Specialist (Remote). Brings 5+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Internal, Proprietary Tooling, and Zoho CRM. Education includes Bachelor of Arts, University Enrollment (2026). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Classification.

Labeling Experience

Tabby (Fintech / BNPL) — Partner & Customer Support Specialist (Remote)

Text

Evaluated and audited high-volume merchant, billing, and transaction data using structured diagnostic workflows aligned with internal compliance requirements. Reviewed system outputs against strict financial risk, KYC, and fraud-prevention guidelines while maintaining a 96% quality benchmark across concurrent data streams. Documented edge-case anomalies and repeated issues to support product engineering improvements through Jira while operating fully remotely and at scale. • Used Salesforce and Slack to execute evaluation scripts and diagnostics • Validated user data inputs and IP/VPN log evidence for guideline alignment • Produced technical reports on API/payment gateway failures and software bugs • Maintained QA accuracy and CSAT targets during high-concurrency operations

2025 - Present

polygon

ImagePolygon

comic book characters figurines movie characters etc standing in different poses and angles

2026 - 2026

output review

TextText Generation

2 or more people were speaking and i would rate the output transcribed by the ai and what was misising if any

2025 - 2026

labeller

ImageBounding Box

volleyball action moves, football action moves,

2025 - 2025

Talabat — Customer Support Specialist (Remote)

TextClassification

Performed daily verification and quality control on high-volume text-based tickets, ensuring payment accuracy and auditing refund logs. Managed multiple concurrent live chat sessions while adhering to strict organizational response parameters and grammatical precision. Applied systematic checks to identify issues in user data patterns and transactional outcomes at scale. • Processed 85+ text-based tickets per day with quality verification • Audited refund logs and validated payment accuracy via Zoho CRM • Sustained up to 4 concurrent live text chat sessions • Ensured strict adherence to response guidelines and correctness

2023 - 2024

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Education

Work History