For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

LoginCreate account
Invite to Job
N
Norman H.

Norman H.

Service Team Analyst - Review customer interaction, knowledge base, support process and customer journey to provide data backed recommendation

Philippines flagPasig City, Philippines

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

Business process review
Customer Journey Mapping
Knowledge Base review

Top Data Types

TextText
DocumentDocument
ImageImage

Top Task Types

Question AnsweringQuestion Answering

Freelancer Overview

Service Team Analyst for Uber. We review AI chat bot responses and check them for accuracy and ease of use. We dog food ai contact review and Csat review done by AI.

Education

S

STI EDSA Crossing

College Undergraduate, N/A

College Undergraduate
2004 - 2008
H

Holy Light High School

High School Graduate, N/A

High School Graduate
1998 - 2002

Work History

U

Uber Philippines Centre of Excellence LLC

Service Team Analyst II

Pasig City
2017 - Present
L

LIzardBear Tasking Inc

Customer Service Representative

Taguig City
2015 - 2016