Automation & CRM Systems Engineer — event-driven onboarding workflow orchestration
Designed automated onboarding workflows that process form submissions and conditionally update candidate status. The work centered on pipeline orchestration, event-driven processing, and CRM synchronization to maintain real-time visibility. While not human annotation, it involved building structured data processing steps for downstream evaluation. • Integrated Zoho Forms with Make.com and Zoho CRM for onboarding pipeline stages • Created event-driven workflows to trigger evaluation steps and update statuses • Implemented recurring notifications to reduce onboarding drop-offs • Automated onboarding lifecycle management to reduce manual intervention