Freelance Remote Support Assistant — Self-Employed (Remote)
Performed remote support work that involved researching online information and documenting findings to resolve user issues. Followed client project instructions and guidelines to ensure high-accuracy responses for user inquiries. Organized and managed daily remote workflows through communication and support platforms. • Conducted in-depth online research to answer customer problems. • Documented research outputs using Google Docs and Google Sheets. • Moderated communication channels via email and chat support. • Ensured adherence to detailed client guidelines and deadlines.