Senior AI Engineer, HTEC GROUP (Aug 2023 – Present)
Built and maintained evaluation frameworks for LLM/RAG outputs to iteratively improve answer accuracy and reliability in production. Used continuous prompt tracking and feedback loops to refine model behavior over time. • Conducted ongoing evaluation and refinement of enterprise LLM platform performance. • Reduced hallucinations and improved answer accuracy through iterative testing. • Implemented observability for prompt tracking and feedback collection. • Supported faster iteration speed via structured evaluation workflows.