Senior Linguistic QA Reviewer | Pacific Speech Analytics
Reviewed 9,500+ English speech submissions for accent-sensitive AI training initiatives. Performed rubric-based evaluation of pronunciation, pacing, prosody, and clarity, and documented consistency findings for calibration. Produced structured reviewer notes to support adjudication and improve quality control across distributed teams.• Assessed inter-rater scoring consistency (97%) during calibration audits.• Flagged delivery issues that reduced downstream acceptance errors by 21% over a 12-month cycle.• Refined pass/fail criteria for spoken-language assessments to increase evaluator agreement by 18%.• Improved adjudication efficiency by reducing average adjudication time from 14 minutes to 10 minutes per file.