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N

Nhlakanipho S.

Customer Service and Sales Advisor in Contract Review, Compliance, and Legal Research

South Africa flagDurban, South Africa

Key Skills

Software

AppenAppen
Data Annotation TechData Annotation Tech
HiveMindHiveMind
Micro1
OneFormaOneForma
ProdigyProdigy
TolokaToloka
TelusTelus
Other

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

ImageImage
AudioAudio
DocumentDocument

Top Task Types

Bounding BoxBounding Box
SegmentationSegmentation
ClassificationClassification
PolygonPolygon
Point/Key PointPoint/Key Point
Entity (NER) ClassificationEntity (NER) Classification
CuboidCuboid
Object DetectionObject Detection
Text GenerationText Generation
Question AnsweringQuestion Answering
Text SummarizationText Summarization
PolylinePolyline
Fine-tuningFine-tuning
Red TeamingRed Teaming
TranscriptionTranscription
Evaluation/RatingEvaluation/Rating
Computer Programming/CodingComputer Programming/Coding
Data CollectionData Collection
Function CallingFunction Calling
Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)
RLHFRLHF

Freelancer Overview

Customer Service and Sales Advisor in Contract Review, Compliance, and Legal Research. Brings 12+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Matriculation Certificate, Haythorne Secondary School (2011) and Certificate in Technical Support, Moses Kotane Research Institute (2013).

Education

M

Moonstone Business School of Excellence

Regulatory Examination Certificate: Representative Regulatory Examination Level 5, Financial Services Regulatory Examination

Regulatory Examination Certificate: Representative Regulatory Examination Level 5
2023 - 2023
M

Moses Kotane Research Institute

Certificate in Technical Support, Technical Support

Certificate in Technical Support
2013 - 2013

Work History

H

Huntswood

Customer Service and Sales Advisor

Durban
2024 - Present
O

Outworx

Insurance Broker

Durban
2021 - 2024