Ngor P.

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Freelancer Overview

NGOR PRINCE ATANU [email protected]| +2347019970354, +2349058983214 | Wilberforce Island (Nigeria) |https:/https://www.linkedin.com/in/ngor-prince-atanu-b76bb9251?trk=contact-info/ | Computer Lab Technician | IT Support PROFESSIONAL SUMMARY Hands-on IT support tech with [2+] years keeping university computer labs running. Skilled in Windows/Linux troubleshooting, networking, printer repairs, and user support. Reduced lab downtime by [70%] during exams at Niger Delta University. Calm under pressure, good with students and lecturers. CORE SKILLS PROFESSIONAL EXPERIENCE Voluntary Computer Lab Technician ICT Centre / Main Library Computer Lab, Niger Delta University, Wilberforce Island [Jan 2023 – Present] PROJECTS Maintain and troubleshoot [60+] desktop computers daily to ensure 95%+ uptime for student use, research, and CBT exams. Diagnosed and fixed hardware faults: replaced PSUs, RAM, HDD/SSD, motherboards; cleaned CPUs and fans to prevent overheating during long exam sessions. Installed and configured Windows 10/11, Ubuntu Linux, MS Office, antivirus, Deep Freeze, and CBT platforms like Inspera & Edves. Managed lab network: crimped RJ45 cables, resolved IP conflicts, configured TP-Link/Mikrotik routers & access points, labeled all network ports. Provided first-line support to 200+ students weekly: login issues, printing, USB/virus problems, file recovery, software guidance. Key Achievement: During [2024 Post-UTME Mock], serviced 75 PCs overnight after virus outbre