Administrative Support Agent (Samasource)
Provided data organization and research support by maintaining structured records, reports, and spreadsheets to help teams complete operational tasks accurately. Followed SOPs and quality guidelines to ensure high consistency while handling sensitive or confidential information. Coordinated with remote teams to track assignments and deadlines that depend on reliable data preparation.• Managed inbox and email communications that supported data collection and workflow handoffs.• Organized files and documentation in tools like Google Drive to enable retrieval and audit readiness.• Tracked tasks with Trello and Asana to support timely completion of data-prep work.• Used Google Sheets and Excel to maintain and update datasets used in reporting.