Home Health Aide / Mental Health Support (Remote) | NYS PDL
Provided remote mental health intake and ongoing coaching using secure video conferencing and remote monitoring tools for a caseload of clients. Assisted in applying evidence-based interventions for anxiety, depression, and PTSD and tracking changes in self-harm ideation and related outcome measures. Ensured all sensitive digital documentation and treatment plans complied with HIPAA while operating within the NYS PDL framework. • Conducted virtual intake and assessment through telehealth sessions. • Interpreted client-reported symptoms and responses to guide intervention steps. • Maintained detailed clinical documentation for treatment planning and continuity of care. • Supported remote care optimization by streamlining onboarding to reduce time to first session by 35%.